Credit deduction

The number of hours purchased is credited to your account and it will entitle you to upload files equivalent to the purchase.

The credit on your account will be deducted for the number of minutes of your uploaded files. For example, if you purchase 1 hour and you upload a 20 minute file, you will still have 40 minutes of credit left.

That means that the amount of time you spend on reviewing, editing and converting your transcript does not have any impact on the number of minutes left on your account.